Personal Data Protection and Privacy Policy Statement As To Personal Data Protection and Privacy Policy

Fundamental information on protection of personal data transferred to Rivus is provided below. Rivus presents the following information to the attention of our esteemed customers and 3rd persons using our website in order to fulfill the enlightening obligation thereof arising from Article 10 of Data Protection Law No. 6698 (KVKK). Rivus reserves the right thereof as to updating the Statement of Personal Data Protection at any time within the framework of amendments to be made to the applicable legislation.

1) What Are The Legal Grounds Of Personal Data Collection Of Rivus?

There are a number of regulations in laws as regards the utilization of our valued customers' personal data. First and foremost, the principles of protecting personal data have been determined by the law on personal data protection. Furthermore, the Law on the Regulation of Electronic Commerce No. 6563 also has provisions on personal data protection. There are criminal sanctions applied in some cases for the personal data protection through the provisions of the Turkish Criminal Code numbered 5237.

On the other hand, it is required to collect and utilize data in order that we can fulfill our obligations arising from the Law on the Protection of Consumer No 6502 and the Regulation on Distance Contracts.

2) Which Methods Does Rivus Utilize For Collecting Personal Data?

The data provided by our customers making transactions via are processed through Rivus in line with the consent of our customers' agreements and the provisions of regulations. website owned by Rivus is a website where cookies can be utilized. A cookie is a file consisting mostly of letters and numbers which allows the device being used to be identified by being stored in the Internet browser or hard disk of the device. , with a view to provide better services to the esteemed visitors thereof and within its legal obligation, will collect your browsing information not to be used outside the aim and scope specified in the explanatory text as to protection of personal data and process and share them with third parties and store them safely.

www. stores cookies, daily files, empty gif files, and/or information collected via third-party sources to generate a summary as to your preferences. www. may examine your site navigation information and/or track your usage history on the website in order to make special promotions for your valued side, offer promotions and marketing proposals, improve the content of the website or mobile application for your esteemed side, and/or to determine your preferences.

Information collected through online and offline may be matched with the information collected from you on the website at different dates by methods within the legal framework and this information can be used in together with information received from other sources. website uses session cookies as well as persistent cookies. The session ID cookie is ended when you close your browser. A persistent cookie lasts for a longer time on your hard disk. You can eliminate the persistent cookies and reject both the session cookies and the persistent cookies by following the instructions provided in your browser's "help" file or by visiting "" or "". If you reject persistent cookies or session cookies, you may still be able to use the website as a mobile application, however you may not have access to the website's and the mobile app's full functionality or your access may be limited.

3) How Are Internet Website Cookies Used?

Cookies of are used in order to remember your preferences and to personalize your usage of the website. This usage includes cookies which save your password and which keeps your website session open all the time and thus prevent you from having to enter your password more than once on each visit and cookies which remember and recognize you on your next visit to the website.

It is used to determine how you are using your website including information such as from where you are connected to the website, what content you were viewing on your website, the duration of your visit and how you use your website.

The cookies on the website are utilized for advertising/promotional purposes to furnish your esteemed side with relevant content and advertisements. In this way, when you use your mobile application, your website offers more tailored content and personalized campaigns and products and never presents again content or opportunities that you previously did not desire.

4) How Does The Website Utilize Third-Party Cookies For Advertising And Retargeting? website cookies also may be used in order to activate "advertising technology" with an eye to provide you with ads that you might be interested in when you visit search engines, the website and/or the websites to which the website gives advertisements. Advertising technology uses information about your previous visits to the website, the websites/mobile apps to which the website gives advertisements to offer you customized ads. A unique third-party cookie may be placed to your browser so that the website can recognize you when presenting these ads. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions in your browser's "help" file or by visiting "" or "".

5) For Which Purposes Does Rivus Utilize Personal Data?

Rivus, to the extent and in cases permitted by applicable legislation, will be able to record, store, update, disclose, disclose, classify, and process your personal information.

Your personal data is utilized for the purposes specified below:

  • To confirm the identity of the person who shops/who makes others shop via website/mobile applications,
  • To record address and other required information for communication,
  • To communicate with our customers regarding the conditions, current status and updates of the contracts we conclude under the related clauses of the Law on Distance Selling Sustainability and Consumer Protection, to make necessary informants,
  • Electronic (internet/mobile, etc.) or to organize all the records and documents that will be the basis for processing in the paper environment,
  • To carry out the obligations undertaken pursuant to the contracts we conclude under the Law on the Sale of Goods and Consumer Protection,
  • To be able to inform the public officials in accordance with the legislation in case of requests related to public security,
  • To provide our customers with a better shopping experience, to be able to inform our customers about our products that our customers may be interested in, taking into account the interests of our customers,
  • To increase customer satisfaction, to be able to know our customers who are shopping on web sites and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities and to conduct surveys in electronic and/or physical environment through contracted organizations,
  • To be able to offer suggestions to our customers by our contracted institutions and solution partners, to be able to inform our customers about our services,
  • To be able to evaluate customer complaints and suggestions related to our services,
  • To be able to fulfill our legal obligations and to use our rights arising from the current legislation.

6) How Does Rivus Protect Your Personal Data?

The personal data shared with Rivus is under supervision and control of Rivus. Rivus has assumed responsibility, with the capacity of a data officer, for establishing the required organization and taking and implementing technical measures for protection of the confidentiality and integrity of information in accordance with the provisions of the applicable legislation in force. We are aware of our obligation on this issue and carry out leakage tests at periodic intervals, in accordance with international and national technical standards incident to data confidentiality, and we hereby inform your valued side that we are always updating our data processing policies within this scope.

7) Does Rivus Share Your Personal Data?

The sharing of our customers' personal data with third parties is realized within the framework of the consent of the customers and personal data is not transferred to third persons without the consent of our customers as a rule.

However, personal data are shared with courts and other public institutions due to our legal obligations and limited to our legal obligations. We also transfer personal data to contracted third parties in order to be able to furnish the services we commit and provide quality control of the services given.

Technical and legal measures are taken in order to prevent violations of rights during data transfer to third parties. However, Rivus is not responsible for infringement arising from the third party's data protection policies receiving the information and within the risk area of the third party's liability.

Your personal data will be shared with Rivus shareholders, our direct/indirect, local/international affiliates and companies and organizations with which we cooperate in order to carry out our activities, foreign/domestic individuals and institutions from which we receive our services to hide the data in the cloud environment , foreign/domestic organizations with which we have agreements to send commercial electronic messages to our customers, Interbank Card Center, the banks we deal with, various agencies, advertising companies and survey companies in Turkey and abroad as regards various marketing activities with a view to provide better services to your valued side and ensure customer satisfaction in addition to third parties abroad as well as our related business partners.

8) What Are Your Rights Within The Personal Data Protection Law?

Your rights within the Personal Data Protection Law include:

  • Learning if your personal data is processed or not,
  • If your personal data is processed, requesting information,
  • Learning the purpose of processing of your personal data and whether your personal data is used appropriately for its purpose or not,
  • Knowing if your personal data is transferred to 3rd persons at home/abroad,
  • Requesting correction if your personal data is processed in a missing/incorrect way,
  • Requesting that your personal data deleted/destroyed in accordance with the conditions laid down in Article 7 of the LAW ON PERSONAL DATA PROTECTION,
  • Requesting the notification of the transactions made to 3rd persons to whom your personal data is transferred in accordance with the abovementioned subparagraphs (d) and (e)
  • Objection to the emergence of a consequence against you due to the analysis of your personal data by automatic systems exclusively,

9) How Can I Be Informed About Changes In Legislation Related To Personal Benefits?

The rights you have within PERSONAL DATA PROTECTION LAW are the obligations of Rivus. We would like to inform your esteemed side that we process your personal data with this consciousness and in accordance with the legislation and in case of legal changes, we will update this information in on our page in accordance with the new legislation and you can always keep track of updates made by virtue of this page.

10) How Can I Be Sure That My Data Is Kept Up To Date And Correctly?

Rivus has an obligation to keep your personal data correctly and up-to-date under Article 4 of the LAW ON PERSONAL DATA PROTECTION. Accordingly, it is necessary for our valued customers to share their accurate and up-to-date data with Rivus so that Rivus can fulfill its obligations under the current legislation. We kindly ask your esteemed side to update your data by communicating with us via the communication channels specified below If your data changes in any way.

11) Would You Like To Ask Anything As To Your Personal Data To Rivus ?

You can reach us via [email protected] for any questions or comments incident to your personal data any time.

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